Frequently Asked Questions

Everything you need to know about your Getters shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receipt.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific garment measurements for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.

Can I track my order?

Yes, once your order ships, you will receive an email confirmation with a tracking link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

At Getters, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our sustainability commitment.